Terms and Conditions (“Terms”)
Last updated: November 10, 2014
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.wannado.com website and the Wannado mobile application (together, or individually, the “Service”) operated by Wannado, Inc. (“Wannado”, “us”, “we”, or “our”). We are organized under the laws of the State of Tennessee. Our headquarter office is located at 3212 West End Ave Suite 500, Nashville, TN 37203.
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.
Use of your personal information submitted via the Service is governed by our Privacy Policy.
1. Communications
1.1 By creating an Account on our Service, you agree to subscribe to push notifications, SMS text messages, newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by changing these settings in your mobile device.
2. Purchases
2.1 If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
2.2 You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
2.3 The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
2.4 We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
2.5 We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
2.6 It is your responsibility to check your Purchases for correctness. Mistakes cannot always be resolved after Purchase. Review your Purchases carefully when you receive your Purchase confirmation. Upon receipt of your Purchase confirmation, if there is a problem, Contact Us so that we may facilitate a resolution immediately. Problems will be dealt with on a case by case basis. Wannado makes no promises with regards to refunding Purchases based on user error. All Purchases are final. Absolutely no refunds after the event has taken place.
2.7 You understand that Wannado merely acts as a facilitator in Purchases between you and third party venues and event organizers. In the event of time or location changes after the Purchase has been made, you understand and agree that your sole recourse in obtaining refunds or other relief is through the third party venue or event organizer – not Wannado. t In these cases, Contact Us, and we will help put you in touch with the third party vendor or event organizer . Wannado makes no promises that persons or entities making Purchases will be refunded or otherwise compensated for any reason and it is the sole responsibility of the third party venue or event organizer to issue refunds and otherwise compensate you for Purchases, in the venue or organizer’s sole discretion.
2.7-1 Wannado will take reasonable efforts to notify the purchaser of event cancellation or rescheduled events but Wannado makes no promises that you will be notified prior to the event.
2.8 Wannado will email you Purchase confirmation for your ticket(s) or event(s). Included in this email are instructions for redeeming/collecting your tickets. It is your responsibility to follow these instructions according to the details in the Purchase confirmation email. Failing to bring ID, Purchasing Credit Card, or other required identifying materials requested in the Purchase confirmation email or failing to show up within the specified time can result in the forfeiture of you tickets and neither Wannado nor the third party venue or event organizer will be responsible for issuing a refund.
3. Availability, Errors and Inaccuracies
3.1 We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.
3.2 We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
4. Contests, Sweepstakes and Promotions
4.1 Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms & Conditions. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply.
5. Content
5.1 Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.
5.2 By posting Content on or through the Service, You represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright or otherwise violating the letter or spirit of these Terms or in the sole judgment of Wannado, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which may expose Wannado or its users to any harm or liability of any type.
5.3 You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through the Service. However, by posting Content using the Service you grant us a worldwide, royalty-free, irrevocable, nonexclusive, transferable right and license to modify, publicly perform, publicly display, transmit, reproduce, distribute and otherwise use such Content on and through the Service. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.
5.4 Wannado has the right but not the obligation to monitor and edit all Content provided by users.
5.5 In addition, Content found on or through this Service are the property of Wannado or used with permission. You may not modify, publicly perform, publicly display, transmit, reproduce, or distribute such Content outside of the Service, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.
6. Accounts
6.1 When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
6.2 You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. Wannado will take necessary steps to mitigate any fraudulent activity.
6.3 You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.
6.4 We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
7. Copyright Policy
7.1 We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.
7.2 If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to lindsay@wannado.com, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”
7.3 You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Service on your copyright.
8. DMCA Notice and Procedure for Copyright Infringement Claims
8.1 You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
– An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
– A description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
– Identification of the URL or other specific location on the Service where the material that you claim is infringing is located;
– Your address, telephone number, and email address;
– A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
– A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
8.3 You can contact our Copyright Agent via email at steven@wannado.com
9. Intellectual Property
9.1 The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Wannado and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Wannado.
10. Links To Other Web Sites (revised)
10.1 Our Service contains links to third party web sites or services that are not owned or controlled by Wannado.
10.2 Wannadohas no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
10.3 You acknowledge and agree that Wannado shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.
10.4 We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.
11. Termination
11.1 We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
11.2 If you wish to terminate your account, you may simply discontinue using the Service. Feel free to Contact Us for more information on this matter.
11.3 All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
12. Indemnification
12.1 You agree to defend, indemnify and hold harmless Wannado and its l employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.
13. Limitation Of Liability
13.1 IN NO EVENT SHALL WANNADO NOR ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
13.2 IN NO WAY IS WANNADO RESPONSIBLE FOR ANYTHING THAT HAPPENS AT THE EVENTS, ACTIVITIES, CONCERTS AND OTHER FORMS OF PROMOTION (“EVENT[S]”) THAT YOU HAVE FOUND OR PURCHASED THROUGH THE SERVICE. UNDER NO CIRCUMSTANCES WILL WANNADO BE HELD LIABLE FOR ANY DAMAGES OR HARM INFLICTED ON YOU OR YOUR PROPERTY WHILE ATTENDING AN IN-PERSON EVENT. EVENT ATTENDANCE IS AT YOUR DISCRETION AND WILL. WANNADO IS SIMPLY ACTING IN A MANNER TO MAKE YOU AWARE OF THESE EVENTS. WANNADO MAKES NO WARRANTY REGARDING THE QUALITY OF ANY EVENTS OR OTHER CONTENT DISPLAYED ON OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT DISPLAYED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE, INCLUDING BUT NOT LIMITED TO ANY DESCRIPTIONS OF EVENTS.
14. Disclaimer
14.1 YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR COURSE OF PERFORMANCE.
14.2 WANNADO DOES NOT WARRANT THAT A) THE SERVICE WILL FUNCTION UNINTERRUPTED, SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; B) ANY ERRORS OR DEFECTS WILL BE CORRECTED; C) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS.
14.3 Items purchased through the service are made available for your convenience but in no way are a guarantee of availability. It is your responsibility to print your Purchase confirmation email as well as record your confirmation number. Our Services may not be available during an event due to network interruptions or other forces of nature which make it impossible to show proof of purchase through our Service.
15. Exclusions
15.1 Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
16. Governing Law
16.1 These Terms shall be governed and construed in accordance with the laws of Tennessee, United States, without regard to its conflict of law provisions. By using the Service, you hereby consent to personal jurisdiction and venue in the state and federal courts located in Davidson County, Tennessee for any litigation, dispute or cause of action arising out of or relating to your use of or access to the Service or the Terms.
16.2 Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.
17. Changes
17.1 We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
17.2 By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
18. Contact Us
18.1 If you have any questions about these Terms, please contact us.
Wannado 3212 West End Ave. Suite 500 Nashville, TN 37203 1-844-Wannado (1-844-926-6236)feedback@wannadoapp.com
Privacy Policy
Wannado, Inc. (“Wannado”, “us”, “we”, or “our”) operates the www.wannado.com website and the Wannado mobile application (the “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at www.wannado.com
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, other information (“Personal Information”). We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.
Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information. When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, your location information and other statistics. Please see the section regarding Location Information below regarding the use of your location information and your options.
Location information
We may use and store information about your location depending on the permissions you have set on your device. We use this information to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at anytime, through your mobile device settings.
Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.
Information sharing
In an effort to describe our Service to advertisers, potential partners and merchants and other third parties and for the other lawful uses, we may disclose aggregate statistics about visitors to our Service but these would include no personally identifiable information. Your personal information may be disclosed to any of our affiliates, vendors, event organizers, merchants or to our agents or contractors who assist us in providing our Service for processing purchases or other transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analyzing data, or in other tasks supporting the Service.
Behavioral Remarketing
Wannado uses remarketing services to advertise on third party web sites to you after you visited our Service. We, and our third party vendors, use cookies to inform, optimize and serve ads based on your past visits to our Service. – Google Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/ – AdRoll AdRoll remarketing service is provided by Semantic Sugar, Inc. You can opt-out of AdRoll remarketing by visiting this AdRoll Advertising Preferences web page: http://info.evidon.com/pub_info/573?v=1&nt=1&nw=false For more information on the privacy practices of AdRoll, please visit the AdRoll Privacy Policy web page: http://www.adroll.com/about/privacy
Do Not Track Disclosure
We support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Compliance With Laws
We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
Business Transaction
If Wannado is involved in a merger, acquisition or asset sale, your Personal Information may be transferred as a business asset. In such cases, we will provide notice before your Personal Information is transferred and/or becomes subject to a different entities’ Privacy Policy.
Security
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure. However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to warrant or guarantee the security of the Personal Information we have collected from you.
International Transfer
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Only persons age 18 or older have permission to access our Service. Our Service does not target or knowingly collect Personal Information from anyone under the age of 13 (“Children”). If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us immediately. If we discover that a child under 13 has provided us with Personal Information, we will delete such information from our servers.
Changes To This Privacy Policy
This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.